Concrete is a natural material that possess natural properties such as small cracks, divots, and chips, these properties do not necessarily mean that a piece is damaged, defective or irreparable. Any appearance of small scratches, chips, divots or small cracks that are not structural will not be grounds for return or replacement, but should be viewed as badges of honor that enhance the piece, and the life lived around it. To learn how to care for your Concrete Furniture please refer to our Concrete Care Instructions Manual.