Due to the characteristics of natural and synthetic fibers, fabric may vary in tone and depth. Items that are hand dyed and/or hand embroidered may have slight variations. Custom orders are any items treated with specific dimensions and/or accoutrements and are not refundable. If you wish to learn more about a drapery product or whether or not your order is custom, please inquire at [email protected]. Please see our Terms and Conditions for more details