2 packages containing the 12x10 gazebo will be dispatched separately and may have different arrival times. Be assured, we will promptly address this issue. Impressive Load-bearing: The 12x10 gazebo has undergone a static pressure test and received a remarkable rating of 66 lbs/㎡. This means it can easily withstand heavy snow and harsh weather conditions without any concerns, as long as it is securely fastened to both the wall and the ground. Wind speeds of 40-50 mph and a snow accumulation of 2.4" will not pose a challenge for this gazebo with polycarbonate roof, ensuring reliable protection all year round. Resilient Panels: The flexible panels integrated into the gazebo outperform fragile hardtop panels by effectively dispersing impact and reducing the roof's exposure to pressure from severe weather events such as hailstorms. These panels ensure that your white outdoor gazebo remains sturdy and functional, even in challenging weather conditions. Guidelines for Use: For maximum stability, it is advisable to mount the 12x10 gazebo against a wall using the provided nails. This gazebo with polycarbonate roof is perfect for various purposes, such as near a pool, hot tub, outdoor dining area, or as an entertainment space. It's an excellent choice for anyone looking to implement outdoor gazebo ideas that combine style and durability. Comprehensive Protection: The roof of the pergola offers shelter and covers an area of 120 Sq.Ft, providing protection against UV rays and rainwater. Whether you're relaxing in your backyard or hosting an outdoor gathering, this white outdoor gazebo provides ample shade and comfort. Seamless Service: You can enjoy peace of mind with a 60-day warranty and lifelong customer-friendly service available 24/7. We are always ready to assist you with any concerns regarding your 12x10 gazebo.