2 packages containing the 12x10 gazebo will be dispatched separately and may have different arrival times. Be assured, we will promptly address this issue. Impressive Load-bearing: The outdoor metal gazebo has undergone a static pressure test and received a remarkable rating of 66 lbs/㎡. This means it can easily withstand heavy snow and harsh weather conditions without any concerns, as long as it is securely fastened to both the wall and the ground. Wind speeds of 40-50 mph and a snow accumulation of 2.4" will not pose a challenge for this durable 12x10 hardtop gazebo. Resilient Panels: The flexible panels integrated into the polycarbonate roof gazebo outperform fragile hardtop panels by effectively dispersing impact and reducing the roof's exposure to pressure from severe weather events such as hailstorms. This feature is especially beneficial for ensuring the long-lasting protection of your dark gazebo. Guidelines for Use: For maximum stability, it is advisable to mount the 12x10 gazebo against a wall using the provided nails. This pergola is perfect for various purposes, such as near a pool, hot tub, outdoor dining area, or as an entertainment space. Comprehensive Protection: The roof of the polycarbonate roof gazebo offers shelter and covers an area of 120Sq.Ft, providing protection against UV rays and rainwater, ensuring a comfortable and safe outdoor experience under the dark gazebo. Seamless Service: You can enjoy peace of mind with a 60-day warranty and lifelong customer-friendly service available 24/7. We are always ready to assist you in making the most of your 12x10 gazebo experience