All furniture purchases are final. If furniture arrives damaged or is defective please call for assistance (800) 375-3403. About Hooker Furniture: Hooker Furniture is a third generation family based business that has been providing luxury heirloom quality furnishings to homes across the United States since 1925. Headquartered in Virginia, with locations and manufacturing in both Virginia and North Carolina. The nation's heart of fine furniture manufacturers. Most of Hooker Furniture's pieces are manufactured right here in the United States. With Hooker Furniture's outstanding quality and genuine love for well-made furnishings, those pieces not manufactured in the United States are hand picked and held to the highest standards of construction, sustainability, and design.